Ecolocity LED ships Monday - Friday (excluding public holidays) from Sparks, Nevada 89431.
FedEx: Orders placed before 3pm Pacific Standard Time Monday-Friday will usually ship the same day, orders received after the 3pm cutoff will ship the next business day.
Saturday delivery shipping must be called in and specified, if not, all overnight shipments will be delivered the following business day.
USPS Priority: Orders placed before 1pm Pacific Standard Time Monday-Friday will usually ship the same day, orders received after the 1pm cutoff will ship the next business day.
UPS: Orders placed before 1pm Pacific Standard Time Monday-Friday will usually ship the same day, orders received after the 1pm cutoff will ship the next business day.
We can ship using UPS services only if you have a UPS account. You must call in to request this type of shipment.
Free Shipping Restrictions
Free Shipping is only provided within the Continental United States.
Free Shipping is not provided on 2 Meter and 3 Meter aluminum strip light channels or covers.
Free Shipping is not provided on any commercial troffer light fixtures.
Free Shipping is not provided on any oversized products with dimensions exceeding 48".
FedEx Shipment Types and Transit Times
FedEx First Overnight: Delivered the following business day, guaranteed by 8:30am
FedEx Priority Overnight: Delivered the following business day, guaranteed by 10:30am
FedEx Standard Overnight: Delivered the following business day, guaranteed by 3:00pm
FedEx Second Day Air A.M.: Delivered in two business days, guaranteed by 10:30am
FedEx Second Day Air: Delivered in two business days, guaranteed by 4:30pm (7:00pm for home deliveries)
FedEx Express Saver: Delivered in three business days, guaranteed by 4:30pm (7:00pm for home deliveries)
FedEx Ground: Delivery times vary, see map below for details
FedEx Saturday Delivery: Guaranteed by 1:30pm
FedEx International: International customers are responsible for any fees or duties.
FedEx International Priority: 1-3 business days by close of business
FedEx International Economy: 2-5 business days
FedEx International Ground: 2-7 business days, North America only
*Note: Certain shipment types are not available for oversize boxes and rural locations.*
USPS Shipment Types and Transit Times
USPS Priority: Delivery will generally arrive within 3 business days from the ship date
USPS International: International customers are responsible for any fees or duties.
USPS International Priority: Will generally arrive at their destinations within 6-10 days
USPS is typically the fastest and cheapest shipping option for items under 3 pounds.
Other Important Shipping Information
Ecolocity LED is not responsible for any lost or stolen packages.
If your shipment is damaged during transit, contact us immediately to make a claim with the shipper.
Online orders can only be shipped within the USA and Canada. Please call 775-636-6060 for all other International orders.
International Shipments are subject to duties, brokerage and VAT Tax fees. International customers are responsible for any fees or duties. Ecolocity LED is not responsible for these added fees.
Orders shipped to Hawaii and Alaska may be subject to additional fees depending on size and method, please contact us if you need a specific quote for shipments to Alaska or Hawaii.